Exchanges and Refunds:
- We do not accept exchanges at this time.
- We do not honor refunds.
- The only option is to mail in for store credit of the purchase price of the item.
- Must email email@example.com for return approval.
- Please include order number in the initial email.
- Merchandise must be returned within 14 days of receipt.
- Merchandise must be unworn.
- Accessories, bodysuits, intimates, white clothing or items cannot be returned. These items are FINAL SALE.
- All Sale/Clearance/Promotional Items are FINAL SALE.
All returns are proccessed for a store credit of the purchase price of the item/s exclusive of original shipping charges. All shipping fees are excluded from merchandise credit should the customer choose to return an item.
RETURN SHIPPING is the Responsibilty of the customer.
NOTE: ALL PURCHASES MADE ONLINE ARE NOT INTERCHANGABLE IN STORE. YOU MUST CONTACT CUSTOMER SERVICE VIA EMAIL REGARDING A RETURN OF AN ITEM PURCHASED ONLINE.
- Store Credit can only be used online at our website, www.giamonae.com.
- Store Credit is Non-Transferrable.
- Store Credit will be processed within 24-48 hours of receipt of the item.
- Maintain track of your return parcel.
- Store credit is issued after your returned is scanned "PICKED UP"
- Maintaing track of status is the responsibility of the customer.
- Store Credit does not expire.
- Store Credit is accessible via your customer account. If you did not create a customer account you may access your store credit by using the same email at checkout as on your original order.
For more information regarding store credit please contact Customer Care @firstname.lastname@example.org